Simply email us at within 30 days of receiving your item(s).

Any problems with items you receive must be reported to us within 30 days of receipt.

We guarantee money back refund without question if the product is defective in any way. Items must be returned in the original condition in which they were received.

If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused. If there is any defect in the product on receipt then it may be returned to us for a refund at that time.

    1. You are required to ship the item(s) back to us at your own cost to:
      Attn: Beauty Affairs Returns - Unit 14,100 Belmore Road, Riverwood NSW 2210
    2. A refund will then be issued once the return has been received. 



    Our stock is stored in daily maintenance climate-controlled storage facilities within Australia and sent directly to customers. As stock is kept in more than one warehouse we try to send it from the warehouse closest to your location to minimise delivery times and make sure to allow next day dispatch in order to avoid delays.

    We only sell goods that are in stock and in the case that they aren't in stock, we will issue our customers a full refund - no questions asked.



    If you have any questions about the status of your parcel shipment or our returns policies please contact us here.